Field Based Account Manager - Chicago / Western Illinois Area
Job ID: U19890
Location:
Chicago / Western Illinois Area, Illinois, United States
SOPUS Products, a subsidiary of Shell Oil Company, is a leader in fast lubes, automotive/consumer products, transport and industrial lubricants offerings to consumer and business customers. SOPUS Products markets Shell, Pennzoil and Quaker State motor oils, a portfolio of car care products and Jiffy Lube stores. Shell Oil Company is an affiliate of the Royal Dutch/Shell Group of Companies (NYSE: RD/SC).
At Shell our commitment is to satisfy the world’s need for energy with economically, socially and environmentally responsible solutions. We seek a high standard of performance, and understand that great ideas can change the world. If you want to work with a group of creative, ambitious and innovative professionals then you should consider Shell. We will provide you with the resources to put your ideas into action, worldwide opportunities to advance your career, and outstanding benefits and rewards that support your quality of life. Join us and let’s make a real difference together.
SOPUS Products is currently seeking a Field Based Account Manager – Chicago Area
Responsibilities:
The Field Based Account Manager’s purpose is to maintain existing, and develop new customer relationships and leverage these relationships to grow the volume and margin of their portfolio. This role requires a focus on hunting for new business, while maintaining and expanding existing relationships through the identification of cross-selling and up-selling opportunities.
Roles and Delivery Expectations include, but are not limited to the following:
Define and regularly review frequency and content of customer interactions and service commitments as defined in the account sales & marketing plan for existing customers and prospects
Independently identify and qualify prospects and move qualified prospects through a structured sales process
Periodically review existing customer business plans with the goal of identifying mutually beneficial growth opportunities
Leverage marketing programs to maximize the brand value to the customer
Ensure contractual compliance that may require difficult conversations surrounding deviations from contractual agreements
Conduct new customer negotiations, prepare quotations and proposals and agree on all operational requirements (including: price, contract, payment terms and services)
Properly manage internal stakeholders and relationships to ensure follow-through on customer commitments
Ensure that all customer interactions are properly logged and updated in the customer relationship management system
Leverage marketing initiatives with new and existing customers
Work with other Shell teams and third parties (e.g. Key Accounts, Supply Chain, distributors, Marketing, etc.) where necessary to provide efficient and cost effective service to the customer
Requirements:
Must have legal authorization to work in the US on a full-time basis for anyone other then current employer
Minimum five years of current experience selling to multiple end user businesses or franchisees
Bachelor’s Degree
Valid Driver’s License
Demonstrated experience developing and negotiating multi-year sales agreements
Proficient with CRM software tools and pipeline management software
Proficient in Microsoft Excel, including use of Pivot tables and data management formulas
The Shell Group offers an outstanding benefits package. In order to be considered for this position, you must complete an online candidate profile at www.shell.com/careers. No phone inquiries will be accepted.
Application Deadline:
Friday 04 December 2009
Number of Vacancies:
1
In addition to the tasks outlined in this job description, you may be assigned other responsibilities as needed. The Royal Dutch/Shell Group of companies offers an outstanding benefits package. In order to be considered for this position, you must complete an online candidate profile. No phone inquiries will be accepted. Shell Companies in the U.S. are equal opportunity employers.
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